Important information

Arrival and departure

On the day of your arrival your room will be available to you at 3:00 p.m. On the day of departure check out time is 12:00 noon.

 

Reservation confirmation

Your booking is valid upon receipt of € 800 (for 7 nights or longer) per person or € 400 (for 3 to 4 nights) per person.

 

Cancellation policy

In general terms we use the EU travel regulations as our guidelines. In case of a booking cancelled within four weeks prior to arrival, a later day of arrival or early departure, or if you make a complete cancellation you will be charged for the full amount.

 

Methods of payment

We accept personal checks, EC cards, cash, AMEX, VISA and Mastercard.

 

Activities and group sessions

We are pleased to inform our clients that the activities and group courses such as yoga and gymnastics are included in the total price and are offered every day from Monday through Saturday. We kindly ask our guests to understand that group activities and personal training sessions cannot be substituted with other therapies.

Children

We have a soft spot for children and believe that they are a special gift. For this reason weʼd like to inform you that Villa Eden is not suited for a vacation with children. We place great value on rest and relaxation at our facility and these are not really conditions under which children can feel at home. For those who would like to plan a vacation with children, we would gladly recommend appropriate family hotels.

 

Smoking policy
Weʼd like to inform our guests that Villa Eden is a non-smoking hotel. The smoking areas are the terraces and the park.

 

Animals

We only accept small dogs with special permission. Please be advised that dogs are not permitted in salons or in the wellness areas of the hotel. Fees: € 15 per day. In cases whereby a special cleaning is necessary, an additional charge will be levied separately.