Вилла   -  Полезная информация

Полезная информация

Для отдыха без противопоказаний

На этой странице мы собрали всю важную информацию.

Мы будем рады ответить на Ваши вопросы по телефону 0473 236 583 или по электронной почте. Наш адрес:

Arrival and departure

The day of arrival the rooms are available starting from 3:00 pm. We kindly ask you to check out on departure day by 12:00 noon.

Confirmation of the reservation

The reservation is confirmed after a payment of 30% of the amount of the entire stay.

Cancellation policy

Dear Guest, please note our cancellation policy:

  • Cancellations up to 7 days before arrival are free of charge. The deposit of 30% is either kept valid for a future stay or will be refunded with a deduction (administration fee) of € 30,00.
  • For cancellations from 7 to 2 days before arrival, 30% of the agreed reservation will be charged.
  • For cancellations within 2 days before arrival, 80% of the agreed reservation will be charged.   

We will try our best to meet your needs for any change to your reservation.

Payment methods

We accept the following payment methods: cash, AMEX, VISA and Mastercard.

Activities and group courses

We wish to inform our kind guests that the activities and group courses such as yoga and gymnastics are included in the price and take place each day from Monday to Saturday. In addition, we would like to advise you that the group activities and personal training lessons are not interchangeable with other therapies.


We wish to inform the kind guests that Villa Eden is a non-smoking hotel. The ban is not enforced on the terraces and in the park.


We accept pets prior arrangement. Pets are not allowed in the dining rooms and the wellness area. Supplement: € 20 per day. In the case where a special cleaning is required, it will be charged separately. Food for animals is not included.

Good to know

Villa Eden is a luxury hotel offering medical services. Some of the costs, if not in full, may be reimbursed by various insurance agencies. For more information please call us on +39 0473 236583.


We love children and we think they are the greatest joy in the world. For this we would like to say that Villa Eden is not the place to them. Villa Eden is completely dedicated to your relaxation and well-being and is inserted in a context of absolute tranquillity, where the children would not feel at ease. For those who want to organize a holiday with children, we will be happy to suggest specialized hotels.

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