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The Villa  -  Useful information

Useful information

For a stay without controindications

On this page, we have gathered some important information. We will be happy to answer your questions at +39 0473 236 583 or at the e-mail address info@villa-eden.com.

Arrival and departure

The day of arrival the rooms are available starting from 3:00 pm. We kindly ask you to check out on departure day by 12:00 noon.

Confirmation of the reservation

The reservation is confirmed after payment of a deposit of € 800 per person for stays of 7 days or € 400 per person for stays of 3 or 4 days.

Cancellation

Generally European standards apply concerning the cancellation of trips and hotel stays. They require the payment of a penalty in case of cancellation within 4 weeks of arrival date, for stays not made due to late arrival, in case of no show and in case of early termination of the stay.

Payment methods

We accept the following payment methods: cash, check, AMEX, VISA and Mastercard.

Activities and group courses

We wish to inform our kind guests that the activities and group courses such as yoga and gymnastics are included in the price and take place each day from Monday to Saturday. In addition, we would like to advise you that the group activities and personal training lessons are not interchangeable with other therapies.

Smoking

We wish to inform the kind guests that Villa Eden is a non-smoking hotel. The ban is not enforced on the terraces and in the park.

Animals

We accept small dogs by prior arrangement. Pets are not allowed in the dining rooms and the wellness area. Supplement: € 15 per day. In the case where a special cleaning is required, it will be charged separately. Food for animals is not included.

Good to know

Villa Eden is a luxury hotel offering medical services. Some of the costs, if not in full, may be reimbursed by various insurance agencies. For more information please call us on +39 0473 236583.

Children

We love children and we think they are the greatest joy in the world. For this we would like to say that Villa Eden is not the place to them. Villa Eden is completely dedicated to your relaxation and well-being and is inserted in a context of absolute tranquillity, where the children would not feel at ease. For those who want to organize a holiday with children, we will be happy to suggest specialized hotels.